Privacy Policy

Personal information handler: KMC JAPAN Co., Ltd.
Address: 3476-12 Misawa, Ogori, Fukuoka 838-0106, Japan
Phone: 092-518-3525
Email: info [at] kmcjapan [dot] co [dot] jp
Website: https://kmcjapan.org

In providing the Service, we may collect:

(1) Name, business name, email address, phone number, address, and other registration details
(2) Inquiry content and support history
(3) Member portal business data (counterparties, document contents, settings, etc.)
(4) Payment-related information processed by payment providers (we may not store full card numbers)
(5) Access logs, IP address, cookies, device/browser data, and usage data
(6) Information needed for identity checks and security

We use personal information to:

(1) Provide the Service, authenticate members, and manage accounts
(2) Respond to inquiries, provide support, and send important notices
(3) Process billing/payments, manage plans, and prevent abuse
(4) Improve the Service, handle incidents, and maintain security
(5) Propose and perform custom development and related contracts
(6) Comply with law and resolve disputes
(7) Carry out related operations

Except as permitted by law, we obtain consent before using personal information beyond these purposes.

We do not provide personal data to third parties without consent, except as required by law.

We may entrust processing to vendors for hosting, email delivery, payments, analytics, and similar operations, and we supervise them appropriately.

Examples include hosting providers, email services, and payment providers (such as Stripe). Their processing is also subject to their own terms and policies.

If cloud, payment, or email infrastructure is located outside Japan, personal data may be processed abroad. In such cases, we endeavor to confirm appropriate safeguards under applicable law.

We retain personal information for as long as needed for the stated purposes or as required by law, then delete or anonymize it by reasonable means. Document and transaction data retention may vary based on tax/accounting needs and contracts with members.

We implement security measures appropriate to our business, such as access controls, HTTPS, permission management, and logging, to help prevent leakage, loss, or damage of personal information.

No internet system is perfectly secure. Members should also protect passwords and devices.

We may use cookies and similar technologies to keep you signed in, protect security, improve usability, and understand usage. You can disable cookies in your browser, but some features may not work.

Upon request from the individual, we will respond within a reasonable period under applicable law regarding disclosure, correction, addition, deletion, or suspension of use of retained personal data. We may ask for information to verify identity.

Contact: info [at] kmcjapan [dot] co [dot] jp (please use the subject line "Personal data request").

The Service is primarily for business users. Minors should use the Service only with a parent or guardian’s consent.

We may update this Policy to reflect legal or service changes. Material updates will be posted on this site or otherwise reasonably communicated. Continued use after an update constitutes acceptance.

For privacy inquiries, contact:

KMC JAPAN Co., Ltd.
3476-12 Misawa, Ogori, Fukuoka 838-0106, Japan
TEL: 092-518-3525
Email: info [at] kmcjapan [dot] co [dot] jp
Contact form: https://kmcjapan.org/contact